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Frequently Asked Questions

Do you have a specific question about our VR workshops? Then you’re in the right place!

If you still can’t find an answer to your question, please submit an enquiry or drop our team an email at info@primevr.co.uk

VR

Virtual Reality (VR) allows pupils to be transported around the world from the comfort of their own classroom. Imagine blasting off into space, wandering through the Amazon Rainforest or travelling back in time to see Ancient civilisations. VR provides education with an opportunity to make the impossible, seem possible. 

We’ve been delivering our educational workshops since 2017 and the response has been fantastic. We’ve worked in over 1,000 schools and inspired over 100,000 pupils with their learning. 

Our workshops are educational, they are not an opportunity to play games. We use VR for short periods of time in a controlled and supervised environment to bring learning to life and to spark a pupil’s interest. A qualified member of our team will deliver the workshop and facilitate questions, activities and discussions alongside the VR. 

We use Pico G2 4K headsets. You can find out more information about Pico headsets by clicking here. You can also find out more information about the Pico G2 4K headset in the product user manual by clicking here. All of our headsets are controlled from a central iPad/tablet which allows us to manage VR time and pause the content every 1-2 minutes. Any pupils who experience discomfort using a VR headset can use an iPad/tablet as an alternative device for accessing our workshops. 

We bring in 16 VR headsets and we recommend pupils sharing one between two to allow for frequent breaks. We also find that pupils like to discuss and share with a partner about what they can see and what they have managed to find.

Booking

You can book a workshop by enquiring through our website. Our booking team will then be in touch to discuss what you are looking for. Once you’ve confirmed your topics and a chosen date, a booking email will be sent across providing you with all the information you’ll need to prepare for your day. You’ll be given access to complete your timetable, download important documents and tick off everything you’ll need in preparation for your day.

We currently cover most regions across England and Wales. Where possible, we try to coordinate multiple school visits to one area over consecutive days to reduce travel expenses for schools and reduce the travel time for our team. We are currently expanding our team and we hope to have a team member based in each region of the UK, including parts of Scotland. Submit an enquiry through our website and a member of our booking team will be in touch to confirm if we can visit your school.

We only raise an invoice once our workshops have been delivered. We accept payment via BACs or cheque and we operate 30 day payment terms. In order to secure a booking, we do not require a deposit. However, in order to secure your date, we kindly ask that you read and agree to our terms and conditions accessible here and sign to accept them online. 

Yes, we have public liability insurance to the value of £5,000,000. Schools will be able to download our public liability certificate through their booking confirmation email. 

Yes. You can access our booking terms and conditions here. In order to confirm your booking, you will be asked to read and agree to these terms and conditions.

Yes, if enough notice is provided. Please read our terms and conditions here to find out more information regarding our cancellation policy.

Travel expenses will be calculated and confirmed at the time of booking based on the closest available team member to your school. Mileage expenses will be calculated from a team member’s home address to your school’s postcode.

The first 20 miles of a journey will be included in your booking fee. Outside of this, each mile will be charged at £0.45p + VAT.

Based on Google Maps, if a team member is required to travel over 2 hours to your school, a hotel will be required. The cost of a local Premier Inn, Travelodge, Holiday Inn or something similar will be added onto the cost of travel expenses. For all overnight stays, an additional fee of £20 + VAT will be included to cover the cost of food expenses.

If you have any questions regarding how we calculate travel expenses, please don’t hesitate to ask.

Preparing for the Day

Yes. You will be asked to complete a timetable in preparation for your day and this will be accessed through your booking confirmation email. We ask you to fill in some key details for each class, including chosen workshop, number of pupils and each year group.

Yes. You can access our risk assessment by clicking here

Yes. Every parent/guardian is required to provide consent. It is the school’s responsibility to ensure that every child has permission from a parent/guardian to use a VR headset. An iPad/tablet can be provided as an alternative device for any pupils who don’t like looking through a headset or if any parents/guardians do not want their child to use a VR headset. A template permission slip is provided to schools in their booking confirmation email. 

On the Day

A classroom, spare room or hall will be needed for the duration of the day. Enough tables and chairs for each group will also be required.

 

If one space is not possible for the whole day, we ask that one space is made available for the morning and one space for the afternoon.

 

Moving between classrooms to deliver workshops is unfortunately not possible due to the time required to set up the headsets and clean them in between use.

 

If you have any specific questions about the space we require for the day, please don’t hesitate to get in touch.

We do not offer our workshops to KS1.  

Each workshop lasts between 30-45 minutes and we can deliver up to six workshops in a day. During this time, pupils will only use a VR headset for a maximum of 10 minutes (this time is also split up into 1-2 minute segments). 

We can work with up to 32 pupils at a time. We bring in 16 VR headsets and we always recommend pupils sharing one between two.

Depending on how many classes you would like to participate, a typical day will follow either of these timetables: 

Four Workshop Day 

 

9:15am – 10am: Arrival and setup
10am – 10.45am: Workshop 1
11am – 11.45am: Workshop 2
11.45am – 1.15pm: Charging
1.15pm – 2pm: Workshop 3
2.15pm – 3pm: Workshop 4

 

Six Workshop Day

9:15am – 10am: Arrival and setup 
10am – 10.30am: Workshop 1 
10.40am – 11.10am: Workshop 2 
11.20am – 11.50am: Workshop 3 

11.50am – 1.10pm: Charging
1.10pm – 1.40pm: Workshop 4
1.50pm – 2.20pm: Workshop 5

2.30pm – 3pm: Workshop 6 

 

If you have any specific questions regarding timings, please don’t hesitate to get in touch.

Yes. Our team members require one standard parking space.

If you don’t have a car park at your school, please can you advise at the time of booking where parking is available. Any parking expenses incurred during the booking will be added to the overall travel expenses and will be accounted for in the invoice.

All workshops will be delivered by a member of the PrimeVR team. Team members are either qualified teachers or individuals with experience of running similar sessions.

We usually deliver between 4-6 workshops throughout the day. Two/three workshops are delivered in the morning and two/three workshops are delivered in the afternoon. A minimum of 80 minutes is required for charging the headsets over lunch.

Yes, this is absolutely fine. We usually work with multiple classes in a day so that the cost can be shared across a larger number of pupils. If Year 4 are learning about the Romans but Year 6 are learning about the Maya, this is not a problem.

We usually set aside a minimum of 80 minutes over the lunch break to charge the headsets.

Depending on the age of the headsets and what content has been shared, they typically last a maximum of 2 hours on a full charge.

Safeguarding

Yes. Every PrimeVR team member who visits schools has an Enhanced DBS Certificate and is also registered with the Update Service.

Yes. You can see a copy of our safeguarding policy here.

Health and Safety

We recommend that pupils with epilepsy or those who are prone to seizures consult with their doctor before using a virtual reality headset.

An iPad/tablet can be provided as an alternative device for those who can’t access a VR headset during our workshops. 

Virtual reality headsets can cause some people to experience dizziness, eye strain, discomfort or vertigo. The UK Association of Optometrists, has stated that “some people do suffer from temporary symptoms such as nausea, dry or irritable eyes, headaches or eyestrain” but they have also reported that there is no reliable evidence to suggest that VR headsets cause permanent deterioration in eyesight in children or adults. Studies which have been conducted into the short-term use of VR headsets revealed no deterioration in eyesight.          

To ensure that everyone feels comfortable during our workshops we share a health and safety video prior to our arrival which helps pupils to identify any of the short-term side effects listed above. A member of our team will also recap the main points at the start of every workshop. 

To help minimise any potential side effects, we always recommend during our workshops that pupils share one headset between two to allow for frequent breaks. If any pupils experience symptoms of discomfort, they will be told to remove their headset straight away and a tablet will be provided as an alternative device for viewing our content.

Our VR headsets are cleaned using Clinell Universal Wipes, which are proven to be effective against COVID-19 in 30 seconds. These wipes are used by the NHS and their efficacy report can be found here.

There is no universally accepted age for using VR. Manufacturers set their own recommendations for using their headsets. For example, Meta and PlayStation have a recommended age of 10 and 12 years old, respectively. Other providers, such as ClassVR, that only sell their headsets for educational purposes, state that they are suitable for all ages.

Although the headsets that we use have a recommended age of 12 years old in the product manual, we consulted directly with Pico Europe before starting our workshops and they advised that children from 8 years of age can use the headsets as long as the devices are operated by one of their partners, under adult supervision. 

After consultation with Pico and based on the additional safety measures we’ve implemented, we believe our workshops provide a safe and controlled environment for all children in KS2 to use VR for short periods (1-2 minutes at a time) for educational purposes only. 

Pico VR headsets are being used with children under the age of 12 years old within a range of other settings. For example, hospitals are using Pico headsets as a way of distracting children who are anxious before procedures.  Example articles on this can be accessed on the BBC by clicking here and the NHS website by clicking here. We continue to monitor research about the use of virtual reality with children and to our knowledge, there is currently no research to suggest that it will have a detrimental effect on a child’s health, particularly when used over a short period of time under adult supervision.

However, if a parent or guardian does not want their child to use a VR headset, we can provide a tablet as an alternative device for viewing our content. 

Before participating in one of our workshops, children are required to watch a health and safety video. You can watch this by clicking here. If you have any further questions, please don’t hesitate to contact us at info@primevr.co.uk

VR is a relatively new technology and no long-term studies have been conducted around its impact. However, according to the American Academy of Ophthalmology, there is no reason to be concerned that VR headsets will damage eye development, health or function. 

We use Pico VR headsets during our educational workshops. You can find out more information about these, including any safety guidelines, by visiting www.picoxr.com.  

Based on our research and consultation with Pico, we designed our workshops to provide pupils with the safest possible environment to experience VR for short periods of time for educational purposes only. We’ve implemented the following safety measures during our workshops:

  1. Every VR workshop is supervised and delivered by an experienced member of our team.

  2. Our workshops are delivered with pupils sharing one VR headset between two. This is to limit VR time and provide regular breaks. Our workshops last 30-45 minutes with each class and during this time, a child will only use the headset for a maximum of 10 minutes (this will be split up into 1-2 minute segments). In between using a VR headset, we engage with the class by asking questions, creating discussions and by setting mini activities.

  3. All VR headsets are controlled by a central iPad/tablet so that the experience can be paused every 1-2 minutes to ensure regular breaks. This also ensures that only specific educational content can be accessed via our headsets. 

  4. All pupils will be required to sit down during their workshop to prevent any accidents.

  5. Pupils will watch a health and safety video before our arrival and a member of our team will also deliver a briefing at the start of every workshop.  If any pupils experience discomfort (nausea, headaches or eye strain) whilst using a VR headset they will be told to remove it straight away. An iPad/tablet can be provided as an alternative device for accessing our workshops. You can watch our health and safety video by clicking here

Based on the additional safety measures we’ve implemented, alongside adult supervision, we believe all of KS2 can experience VR for short periods of time for educational purposes only. Please note, if you do not want your child to use a VR headset, please inform the school and we will be able to provide an iPad/tablet as an alternative device for accessing our workshops. If you have any further questions about our workshops, please don’t hesitate to get in touch by emailing info@primevr.co.uk.

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